AZA1433 - Interpersonal communication - 2017

6 points, SCA Band 1, 0.125 EFTSL

Undergraduate - Unit

Refer to the specific census and withdrawal dates for the semester(s) in which this unit is offered.



Organisational Unit

South Africa School of Social Science


Ms Marianne Louw

Unit guides


South Africa

  • First semester 2017 (Day)
  • Summer semester B 2017 (Day)


The unit may be offered as part of the Summer Arts ProgramSummer Arts Program (


The unit covers all central aspects of interpersonal communication and lays a foundation for the major Communication and Media Studies. However, its content and learning outcomes are relevant to all courses and careers.

Topics covered include verbal and nonverbal communication, the influence of different personal and socio-environmental factors on Communication, gender and cultural differences in communication, and specific communication skills such as effective listening and conflict management.

Students will be exposed to both a macro-approach where communication is placed in wider social contexts and central theories are explored, and a micro-approach where practical skills are taught. In their lectures and tutorials, students will have opportunities to measure, reflect on and improve their own communication skills. This will develop their ability to manage their personal and professional relationships with greater sensitivity and skill.


Upon successful completion of the unit, students should be able to:

  1. Recognise and define key concepts in the study of interpersonal communication.
  2. Demonstrate an understanding of how communication affects and is affected by micro-social and macro-social environments.
  3. Describe and apply the main ideas of relevant interpersonal theories and research.
  4. Demonstrate an ability to analyse communication patterns in interpersonal relationship case studies.
  5. Discuss the influence of diversity on interpersonal communication.
  6. Assess and reflect on his/her own communication competence.
  7. Demonstrate a high standard of oral and written communication skills in role-play exercises and interaction with lecturers, tutors and fellow students.


Within semester assessment: 60% + Exam: 40%

Workload requirements

Minimum total expected workload to achieve the learning outcomes for this unit is 144 hours per semester typically comprising a mixture of scheduled learning activities and independent study. A unit requires on average three/four hours of scheduled activities per week. Scheduled activities may include a combination of teacher directed learning, peer directed learning and online engagement.

See also Unit timetable information

Chief examiner(s)

This unit applies to the following area(s) of study


ATS2433, ATS3433, COM2025