GCO1063

Professional communication (6 points)

(IT)

Leader: P Odgers

Offered:
OS-HKG-CID 1-60 2003 (OCL)
Gippsland First semester 2003 (Day)
Gippsland First semester 2003 (OCL)
Hong Kong First semester 2003 (OCL)
Singapore First semester 2003 (OCL)
Gippsland First semester 2004 (Day)
Gippsland First semester 2004 (OCL)
Hong Kong First semester 2004 (OCL)
Singapore First semester 2004 (OCL)
Malaysia Second semester 2004 (Day)

Synopsis: Communication as a human rather than a mechanical activity. Effective communication strategies and processes, oral and written, for different settings and purposes; professional standards of oral and written communication. Theoretical models of communication. Organisational communication. Written communication: report writing, office documents,instructions, notices, technical documentation, electronic documents and communication. Information storage and retrieval. Oral communication: listening skills, meetings, oral presentations, audiovisual communication, interviewing. Critical analysis of argument. Requires Internet access

Assessment: Assignments: 50% + Examinations: 50%

Contact Hours: 4 hours per week

Prohibitions: MMS1001, MGW1100