A Rouse
6 points
* 2 hours per week
* Second semester
* Caulfield
Objectives At the completion of this subject students should understand the current concerns of IS managers, and how these concerns are changing as client requirements change; changing expectations for the role of the IS organisation, and the conflicts these sometimes involve; the current systems delivery practices of IS organisations; the diffusion of systems development processes, and the factors that influence why various methods and techniques have not received favourable attention in the practitioner marketplace.
Synopsis Students examine in depth some of the key issues in contemporary information systems management. They examine both strategy formulation and management practice, and build on the material introduced in SYS4130 and SYS4360. It is intended that the subject matter will reflect contemporary developments and research, so the syllabus will vary from time to time, to reflect changes in information systems theory and practice. The main themes in 1998 will be the changing perceptions of the role of information systems within organisations and the associated changing role of the information systems discipline. Specific topics to be addressed include understanding client expectations of IS; the impact of outsourcing; improving IS services delivery; management issues involved in information systems quality; measuring and evaluating the performance of the IS function; quality planning. A number of contemporary case studies will be examined
Assessment Test: 30%
* Written: 70%
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