MGX3771 - Operations management - 2019

6 points, SCA Band 3, 0.125 EFTSL

Undergraduate - Unit

Refer to the specific census and withdrawal dates for the semester(s) in which this unit is offered.


Business and Economics

Organisational Unit

Department of Management

Chief examiner(s)

Associate Professor Daniel Prajogo


Associate Professor Daniel Prajogo

Unit guides



  • Second semester 2019 (On-campus)


12 units (72 points)


Unit covers the major activities within the operations function of businesses, both manufacturing and service. The essential role of operations is to deliver value to customers by providing the right products, at the right quality standard, in the right quantities, at the right times, and doing so at the right cost (efficiently). The key operations activities included in this unit starts from pre-production tasks (designing products and processes), resource and capacity planning, sequencing and scheduling of the operations, supply chain and inventory management, quality control, and improvement methods whereby the system and its procedures are modified in the light of learning process.


The learning goals associated with this unit are to:

  1. identify and describe the components of the operations management function in different types of organisations
  2. explain operations process planning and control including capacity, scheduling, inventory and materials requirements planning
  3. examine the concepts of managing people and processes as part of a manufacturing system
  4. analyse decision problems in operations and the relationship of operations decisions to other business decisions
  5. communicate in writing the results of analysis of operations.


Within semester assessment: 60% + Examination: 40%

Workload requirements

Minimum total expected workload to achieve the learning outcomes for this unit is 144 hours per semester typically comprising a mixture of scheduled learning activities and independent study. Independent study may include associated readings, assessment and preparation for scheduled activities. The unit requires on average three/four hours of scheduled activities per week. Scheduled activities may include a combination of teacher directed learning, peer directed learning and online engagement.

See also Unit timetable information