ATS2671 - Managing intercultural communication - 2019

6 points, SCA Band 1, 0.125 EFTSL

Undergraduate - Unit

Refer to the specific census and withdrawal dates for the semester(s) in which this unit is offered.



Organisational Unit


Chief examiner(s)

Dr Howard Manns


Dr Howard Manns

Unit guides



  • Second semester 2019 (On-campus)


LIN2470, LIN3470, ATS3671, LLC2160, LLC3160


The unit examines basic concepts of intercultural communication: face and politeness in language; the relation between cultural values and discourse; cultural variation in speech acts, turn taking rules and formulaic patterns; cultural differences in the organization of written and spoken discourse; and examines their interaction in intercultural communication in the global context. Case studies drawn from a wide variety of cultures will provide opportunities to examine language use in light of broader cultural, political and social issues such as stereotyping and discriminatory language, cultural expectation and attitudes, cultural awareness training, language reform and policies.


Upon successful completion of the unit students will:

  1. be sensitive to inter-cultural differences in communication patterns and cultural expectations;
  2. know what kinds of questions to ask about communication patterns in a culture with which they are not (very) familiar;
  3. be able to analyse what goes wrong in communication breakdown;
  4. have encountered examples of inter-cultural communication.

    more generally students are expected to develop their abilities to:

  5. read and think critically;
  6. use analytic and interpretive skills in dealing with language data;
  7. present logical, coherent arguments both orally and in writing.


Within semester assessment: 80% + Exam: 20%

Workload requirements

Minimum total expected workload to achieve the learning outcomes for this unit is 144 hours per semester typically comprising a mixture of scheduled learning activities and independent study. A unit requires on average three/four hours of scheduled activities per week. Scheduled activities may include a combination of teacher directed learning, peer directed learning and online engagement.

See also Unit timetable information

This unit applies to the following area(s) of study