MPH5273 - Case study in health services management - 2017

12 points, SCA Band 3, 0.250 EFTSL

Postgraduate - Unit

Refer to the specific census and withdrawal dates for the semester(s) in which this unit is offered.


Medicine, Nursing and Health Sciences

Organisational Unit

Department of Epidemiology and Preventive Medicine


Dr Susannah Ahern

David Hillis

Unit guides


Alfred Hospital

  • First semester 2017 (Day)
  • First semester 2017 (Off-campus)
  • Second semester 2017 (Day)
  • Second semester 2017 (Off-campus)
  • Full year 2017 (Day)
  • Full year 2017 (Off-campus)
  • Second semester 2017 to First semester 2018 (Day)
  • Second semester 2017 to First semester 2018 (Off-campus)


Please note, this unit has had the following change/s during 2017: amendment to unit coordinator.

For previous handbook information please contact the Faculty office.


The unit is designed to consolidate the theoretical and practical skills acquired in the Master of Health Services Management or the Masters of Public Health by exploring in detail a complex problem within their workplace or within a health care setting. Alternatively, subject to the approval of the course coordinator, students may seek a limited placement in a health service to explore a particular issue for their case-study. This may include an overseas placement. The case-study is not intended to be original research. In some instances, this case study might be suitable for submission as the case-study for the Royal Australasian College of Medical Administrators (RACMA) Fellowship.


Upon successful completion of this unit, students should be able to:

  1. Outline an issue or a problem in health service management issue of relevance to their personal development as a health service manager.
  2. Design a plan to gather literature and expert advice to inform an approach to dealing with the issue or problem.
  3. Produce a search strategy to gather relevant literature from the academic and grey literature.
  4. Synthesise and critically analyse the theory and literature associated with the health service management issue or problem.
  5. Interpret the findings from the literature review and communicate these to a specialist health management audience.
  6. Design an interview schedule and work plan to interview expert health management witnesses.
  7. Integrate the findings from interviewing expert health management witnesses with the findings from the literature review to identify practical management approaches to dealing with the relevant problem or issue.
  8. Demonstrate skill in communicating complex management theories and practice.


  • Case study proposal (1000 words) (10%)
  • Literature review (4000 words) (40%) (Hurdle)
  • Case Study report (5000 words) (50%) (Hurdle)

Chief examiner(s)

This unit applies to the following area(s) of study

Additional information on this unit is available from the faculty at: