MKB2500 - Retail management principles - 2017

6 points, SCA Band 3, 0.125 EFTSL

Undergraduate - Unit

Refer to the specific census and withdrawal dates for the semester(s) in which this unit is offered.


Business and Economics

Organisational Unit

Department of Marketing


Dr Mustabshira Jasmine Rushdi

Unit guides



  • Second semester 2017 (Day)


This unit introduces the students to retailing from a management perspective. This includes the evolution of retailing; retail organisations and their structure; retail environment and the challenges; formulating and implementing retail strategy; merchandise management; retail pricing and communication mix; transportation and logistics; customer service; store location, layout and presentation; retail performance measurement.


The learning goals associated with this unit are to:

  1. describe and understand the theories, concepts, processes and procedures of retail management
  2. demonstrate how retail theory and concepts are applied in the retail sector
  3. develop the ability to integrate and apply various theories and concepts to critically evaluate a retail business
  4. develop the ability to design and implement strategies for a retail business.


Within semester assessment: 50% + Examination: 50%

Workload requirements

Minimum total expected workload to achieve the learning outcomes for this unit is 144 hours per semester typically comprising a mixture of scheduled learning activities and independent study. Independent study may include associated readings, assessment and preparation for scheduled activities. The unit requires on average three/four hours of scheduled activities per week. Scheduled activities may include a combination of teacher directed learning, peer directed learning and online engagement.

See also Unit timetable information

Chief examiner(s)