LAW5460 - Online dispute resolution - 2017

6 points, SCA Band 3, 0.125 EFTSL

Postgraduate - Unit

Refer to the specific census and withdrawal dates for the semester(s) in which this unit is offered.



Unit guides


City (Melbourne)

  • Trimester 2 2017 (Day)


This unit investigates Online Dispute Resolution (ODR), 'the application of information and communications technology to the prevention, management, and resolution of disputes' (Katsh and Rule, 2016). Taking a practical and interdisciplinary approach, the unit first examines the emergence of ODR, the range of technologies involved and the contexts in which they are applied. It explores the relationship between ODR and appropriate dispute resolution, and its impact on the work of lawyers and the legal profession. It then moves to consider the regulation and governance of ODR system design and operation. The unit also explores the evaluation of ODR, including its suitability for varieties of disputes and disputants, its impact on access to justice and practical approaches for assessing the performance of ODR systems.


On completion of this unit students will be able to:

  1. Apply knowledge and understanding of recent developments in relation to online dispute resolution with creativity and initiative to new situations in professional practice and/or for further learning
  2. Investigate, analyse and synthesise complex information, problems, concepts and theories in relation to online dispute resolution
  3. Conduct research in relation to online dispute resolution based on knowledge of appropriate research principle and methods
  4. Use cognitive, technical and creative skills to evaluate complex ideas, concepts and systems relevant to online dispute resolution


Research assignment (3750 words): 50%

Evaluation plan (1500 words): 20%

Policy brief or blog post (1500 words): 20%

Class participation: 10%

Workload requirements

24 contact hours per semester (either intensive, semi-intensive or semester long, depending on the Faculty resources, timetabling and requirements)

Chief examiner(s)


LAW5013 or equivalent