ETW3483 - Enterprise resource planning - 2017

6 points, SCA Band 3, 0.125 EFTSL

Undergraduate - Unit

Refer to the specific census and withdrawal dates for the semester(s) in which this unit is offered.


Business and Economics

Organisational Unit

Department of Econometrics and Business Statistics


Ewilly Liew Jie Ying

Unit guides



  • First semester 2017 (Day)


This unit aims to develop within students, the fundamental business information knowledge and its application towards creating, enabling and preserving business value. Specifically, it aims to develop an understanding of the primary enabler for better business analytics processes, which includes an in-depth awareness of information type and accessibility within a business environment. Areas of study include an introduction to ERP systems, business process mapping, ERP implementation case studies, ERP modules (SCM and CRM) and ERP systems and business analytics linkages (four analytical insights).


Upon successful completion of the unit, students should be able to:

  1. Understand the origin, characteristics, technologies and integration of ERP systems
  2. Understand the business processes and acquire the skills to identify and map best practice processes
  3. Understand the implementation stages and evaluate the challenges and limitations in ERP implementation
  4. Understand the ERP modules (SCM and CRM) and acquire the skills to identify the cause-and-effect relationship necessary for business analytics
  5. Understand the four analytical insights (operational, supply chain, customer and external) and develop a business process improvement activity that creates value.


Within semester assessment: 40% + Examination: 60%

Workload requirements

Minimum total expected workload to achieve the learning outcomes for this unit is 144 hours per semester typically comprising a mixture of scheduled learning activities and independent study. Independent study may include associated readings, assessment and preparation for scheduled activities. The unit requires on average three/four hours of scheduled activities per week. Scheduled activities may include a combination of teacher directed learning, peer directed learning and online engagement.

See also Unit timetable information

Chief examiner(s)


ACW2851 or ETW2480 or MGX2700 or equivalent.