Records managers and archivists ensure that vital records of social and organisational activity are created, managed and made available to business for accountability, corporate memory, enterprise knowledge and cultural purposes. Work settings include most major private and public sector organisations, and archival institutions.
Knowledge managers are concerned with developing strategies and processes for managing organisational knowledge and knowledge flows to achieve organisational goals, enhance performance and add value. A particular concern is developing an environment conducive to the creation, sharing and application of organisational knowledge, and systems that support these processes.