PAC2331 - Pharmacists as communicators

Leader(s): Dr Safeera Hussainy

Offered

Parkville First semester 2009 (Day)

Synopsis

Counselling and communication:

• communication skills, professional-patient communication, interprofessional communication
• listening skills, barriers to communication, rapport, empathy, interviewing skills
• advanced counselling skills
• health literacy
• Consumer Medicine's Information resource to complement counselling
• pharmacists as teachers
• communicating with difficult people and in difficult situations
• counselling for safe sex and contraception
• communication for leadership
• interpreting health data and health terminology

• definition
• steps in the pharmaceutical care process
• drug therapy problems - definition, detection, prevention and resolution
• Information retrieval and evaluation, problem solving

Objectives

Students will develop an:

1. Understanding of effective communication with patients and prescribers; health literacy; the role of the pharmacist in patient education; systematic care of patients including of pharmaceutical care; competencies and standards in professional pharmacy and the fundamentals of public health;
2. Ability in the areas of accessing information; written and oral communication; patient counselling; problem-solving in clinically oriented situations; creating, maintaining and utilising individual patient records;
3. Appreciation of the relationships existing between drugs, medicines, patients and society and the role of the pharmacist in patient care.

Assessment

four tutorial assignments: 20% (in total); final exam: 80%

Contact hours

31 hours of lectures (of 50 minutes duration), 18 hours of tutorials (3 hours each) and 6 hours of formative assessment activities

Additional information on this unit is available from the faculty at:

http://www.monash.edu.au/muso/support/