MKX9620 - Fulfilment and order management

Offered

Caulfield Second semester 2009 (On-campus split block of classes)

Synopsis

Topics include strategic warehousing decisions; third party logistics; decision analysis techniques for facilities location; warehouse design; design of order picking systems; decision trees and game theory and applications to warehousing; labour management and the introduction of technological change; packaging and unitisation; shipping case design; pallet load stabilisation; containerisation; contingency planning in logistics operations; measuring performance; benchmarking.

Objectives

The learning goals associated with this unit are to:

• explain the strategic options and controllable variables available to the logistician in managing order fulfilment operations and network design
• explain the contribution of package design to logistics effectiveness
• identify fulfilment inefficiencies and suggest appropriate solutions
• design a warehousing and order picking operation given appropriate data.

Assessment

Within semester assessment: 60%
Class test: 40%

Contact hours

3 hours class contact or equivalent per week