Monash University

Leader(s): Associate Professor Frada Burstein

Offered

Caulfield Second semester 2009 (Day)

Synopsis

This unit aims to provide students with an understanding of a range of techniques for utilising personal and organisational knowledge to increase organisational efficiency. A broad range of topics will be covered relating to initiating and implementing knowledge management (KM) initiatives. The unit will focus on information systems development evolution to knowledge management. The topics to cover include KM implementation life cycle; KM systems analysis and design; Knowledge audit; Creating KM blueprint; KM development approaches; organisational and people issues in KM development, designing a KM team; KM deployment and evaluation.

At the completion of this subject, students will know about the role of personal and organisational knowledge management in addressing organisational efficiency. They will have an understanding of the methods and approaches for implementing knowledge management in the organisation. They will have developed skills in evaluating the sources and potential value of knowledge within an organisation, and have developed attitudes, which will allow them to participate confidently as a team member in the analysis and design of a knowledge management system development project.

Objectives

This unit aims to build students' basic understanding of knowledge management through a range of techniques for utilising personal and organisational knowledge for the purpose of addressing organisational efficiency.

On completion of the unit students should have knowledge of:

1. the meanings applied to the terms knowledge and knowledge management in organisational context;
2. a range of approaches that may support knowledge management activities.

Students will have an understanding of:

1. the concept of ownership of knowledge and the validity of knowledge processes;
2. the methods and approaches for implementing knowledge management initiative in the organisation;
3. typical steps and activities associated with implementing knowledge management initiative in the organisation;
4. the approaches from information systems, artificial intelligence, documents and records management for representing and manipulating knowledge.

Students will have developed attitudes which allow them to:

1. be able to effectively communicate knowledge management perspectives to associated business and professional groups.

Students will have developed the skills to:

1. evaluate the sources and potential value of knowledge to perform the tasks within an organisation.

Students will have developed the teamwork skills needed to:

1. work productively individually and within a team.

Assessment

Examination: 60%; Assignments: 40%

Contact hours

3 hrs/week

Prerequisites

36 credit points of 1st year units or equivalent

Prohibitions

IMS3012

Additional information on this unit is available from the faculty at:

http://www.infotech.monash.edu.au/units/fit3099/