Offered subject to approval
A Rouse
6 points -3 hours per week - First semester - Caulfield - Prerequisites: IMS9001 or equivalent, IMS9003 or equivalent, and IMS9049 or equivalent - Prohibitions: SYS4360, SYS5250
Objectives At the completion of this course students
should understand enduring and emerging demands placed on the IT functions in
organisations, and the key concerns of IT managers. They should also understand
changing expectations for the role of the IT unit within organisations, and the
complexities, trade-offs and conflicts these sometimes involve. Students should
recognise the limitations of IT management solutions offered through the trade
press and consulting industry. They should able to apply current IT management
theory to typical IT management problems, and will also be expected to apply
models of negotiation, political analysis, and change management to such
problems.
Synopsis This subject is designed to provide students with an
understanding of IT management concepts, the role of the IT management function
within organisations, and those issues which pose the most complex problems for
IT managers. It will examine current academic and practitioner thought on how
IT resources should be managed within organisations, and how the IT function
should be organised. It will also examine trends in IT management practice. The
emphasis is on management practices that impact the productivity and
effectiveness of the IT management function, and that deliver to the client
systems which are if high quality, and strategically aligned with the
organisation's goals and priorities. Because of the rapid changes occurring in
IT management theory and practice, it is intended that the syllabus will vary
from time to time, to reflect these changes, and to ensure that contemporary
developments and research are addressed. The main themes in 1999 will IT
failure; IT risk; IT economics and the problem of establishing the value of IT;
IT insourcing and outsourcing; service-level agreements, IT chargeback systems;
management of Business Process Redesign programs; political aspects of IT
management; challenges associated with information systems quality.
Assessment Test: 30% - Assignments practical work: 70%
Recommended texts
Willcocks L, Feeny D and Islei G Managing IT as a strategic resource McGraw Hill, 1997
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