LAR4310

Management of library and information services

J Anderson

4 points
* 3 hours per week
* Second semester
* Clayton
* Prerequisites: A full first-semester program

Objectives At the completion of this subject students should have an understanding of the social and organisational contexts of information management programs, the development of policy, plans and procedures for such programs, the management of people, money, facilities and equipment, technology and change, and projects and consultancies, the marketing of programs, and total quality management (TQM).

Synopsis This subject provides students with an understanding of the environments (both internal and external) in which libraries and information services operate. Management theory will be combined with practical applications from libraries and information services to develop general management skills and awareness. The management of a wide range of resources will be covered - people, finance, facilities and equipment, information technology, products and services, as well as managing change. Consideration is also given to the design, development and promotion of new programs; to performance evaluation, TQM and best practice. A number of guest speakers augment the subject.

Assessment New program proposal: 40%
* Staff selection exercise: 20%
* Essay: 40%

Recommended texts

Nicholson F and Rochester M (eds) Best practice: Challenges in library management education Auslib, 1996
Robbins S P, Bergman R and Stagg I Management Prentice-Hall, 1997
Sanders R Australian library supervision and management Centre for Information Studies, 1995
Stueart R D and Moran B B Library and information center management 4th edn, Libraries Unlimited, 1993