BUS5502

Business process design V

K B G Luxford

6 points
* One 2-hour lecture and one 1-hour tutorial/laboratory per week
* Second semester
* Clayton

Objectives By completing this subject, students should be able to develop principles of design of managerial decision support systems; develop the principles of business process design; and place the simulation of business systems for the purpose of determining policies on the operation of the system within a process design context.

Synopsis This subject is designed to develop an insight into managerial working and cognitive styles; to develop the principles of business process design; to place the simulation of business systems for the purpose of determining the effect of different policies on the operation of the system within a process design context. The course will provide students with opportunities to examine the applications of decision support systems and related techniques. Topics presented include the nature of managerial work, DSS design principles, business process design and simulation model development.

Assessment Either a decision support system or a 3000-word essay: 15%
* Simulation model: 15%
* Examination (2 hours): 70%

Prescribed texts

Arnott D and O'Donnell P Readings in decision support systems CISR, Monash U, 1991
Goldratt E and Cox J The goal 2nd edn, North River Press, 1992
Pidd M Computer simulation in management science 3rd edn, Wiley, 1992