GEG5012

Human communications

J Tulloch

3 points
* 39 hours
* First semester
* Gippsland/distance

Objectives The student is expected to gain greater understanding and skills with respect to both the verbal and non-verbal forms of communication. To appreciate the fundamental role good communication has in the context of organisational effectiveness.

Synopsis Verbal and non-verbal communication - key aspects and effectiveness; preparation and interpretation of technical and non-technical reports, memorandums and business letters including styles and techniques; organising and running effective meetings; public speaking; methods of instruction; and the use of library resources and specialised information services.

Assessment Examination: 30%
* Assignments: 70%

Prescribed texts

Galvin M, Prescott D and Huseman R Business communication: Strategies and skills 4th edn, HRW, 1992