Human communications
3 points
* 39 hours
* First semester
*
Gippsland/Distance
Objectives The student is expected to gain greater understanding and skills with respect to both the verbal and non-verbal forms of communication. To appreciate the fundamental role good communication has in the context of organisational effectiveness.
Synopsis Verbal and non-verbal communication - key aspects and effectiveness; preparation and interpretation of technical and non-technical reports, memorandums and business letters including styles and techniques; organising and running effective meetings; public speaking; methods of instruction; and the use of library resources and specialised information services.
Assessment Examination: 30%
* Assignments: 70%
Prescribed texts
Galvin M, Prescott D and Huseman R Business communication: Strategies and skills 4th edn, HRW, 1992
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