Quality control
Lecturer to be advised
6 points
* One 3-hour session per week
* First semester
*
Clayton
* Prerequisite: MBA5550 or MBA5460
Objectives After successfully completing this subject the students should be able to appreciate the importance of quality in the current competitive environment; understand the statistical theory related to the measuring of quality; apply appropriate statistical techniques to any of a range of measurement problems; apply the techniques learnt in the class room to real world problems.
Synopsis Topics covered include the principles of total quality management; the traditional and new seven tools of total quality management; acceptance sampling; control charting for attributes, variables and individuals; process capability analysis; special control charts; industrial experimentation and evolutionary operations analysis.
Assessment Assignments 20%:
* Project 80%.
Prescribed texts
Mitra A Fundamentals of quality control and improvement Maxwell Macmillan, 1993
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