Faculty of Medicine, Nursing and Health Sciences

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This unit entry is for students who completed this unit in 2016 only. For students planning to study the unit, please refer to the unit indexes in the the current edition of the Handbook. If you have any queries contact the managing faculty for your course or area of study.

Monash University

6 points, SCA Band 3, 0.125 EFTSL

Postgraduate - Unit

Refer to the specific census and withdrawal dates for the semester(s) in which this unit is offered.


Medicine, Nursing and Health Sciences

Organisational Unit

Department of Epidemiology and Preventive Medicine


Dr Sue Evans


Alfred Hospital

  • Second semester 2016 (Day)
  • Second semester 2016 (Off-campus)


Historical, political & social factors impacting on quality measurement in health care. Relationship of industrial & health care quality monitoring. Epidemiological & statistical quality measurement principles. Strength & limitations of current monitoring techniques & different sources of health care quality data. Principles of clinical indicator programs, adverse event monitoring, satisfaction surveys & benchmarking. Relationship between evidence based medicine, clinical practice guidelines & quality improvement. Design, implementation & evaluation of quality improvement programs in clinical settings. The content aligns well with other management units in the program such as MPH5266 and Biostatistics and Epidemiology. It is a core unit of the Graduate Diploma and Master of Health Services Management.


Upon successful completion of this unit, students should be able to:

  1. Describe the factors that have led to a greater emphasis on quality measurement and improvement in health care.
  2. Demonstrate an understanding of the tools that are used in quality measurement and improvement, including:
    • Clinical indicator programs
    • Adverse event monitoring
    • Satisfaction surveys
    • Benchmarking
    • Evidence based medicine
    • Clinical guidelines
    • Quality improvement programs
    • Accreditation programs
    • Risk management
  3. Apply a knowledge of international quality improvement programs.
  4. Contribute to the debate on quality improvement issues - such as public disclosure of quality measures.
  5. Design and implement quality improvement programs in the clinical setting.


Web-based tasks (50%)
Written assignments (50%)

Workload requirements

15 contact hours over 2 block days.

See also Unit timetable information

Chief examiner(s)

This unit applies to the following area(s) of study

Additional information on this unit is available from the faculty at: