Faculty of Business and Economics

Monash University

Undergraduate - Unit

This unit entry is for students who completed this unit in 2013 only. For students planning to study the unit, please refer to the unit indexes in the the current edition of the Handbook. If you have any queries contact the managing faculty for your course or area of study.

print version

6 points, SCA Band 3, 0.125 EFTSL

To find units available for enrolment in the current year, you must make sure you use the indexes and browse unit tool in the current edition of the Handbook.

FacultyFaculty of Business and Economics
Organisational UnitDepartment of Management
OfferedNot offered in 2013
Coordinator(s)Dr Jennifer Laing


This unit is focused on theories and models of tourist behaviour including consumer behaviour, tourist decision-making and on-site behaviour. It explores the concept of the tourist experience. Issues, theories and debates around topics such as authenticity, tourist motivation and tourist satisfaction are also examined.


The learning goals associated with this unit are to:

  1. explain and analyse theories of authenticity and dissonance
  2. distinguish and analyse models and theories of tourist motivation
  3. analyse tourist expectations and drivers of satisfaction
  4. explain and critique tourist decision-making, experience and on-site behaviour.


Within semester assessment: 100%

Contact hours

One 6.5 hour problem based workshop per week





MGW2521, MGW3521