Undergraduate - UnitMGF2600 - Cross-cultural communication and negotiation

This unit entry is for students who completed this unit in 2013 only. For students planning to study the unit, please refer to the unit indexes in the the current edition of the Handbook. If you have any queries contact the managing faculty for your course or area of study.

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6 points, SCA Band 3, 0.125 EFTSL

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Level	Undergraduate
Faculty	Faculty of Business and Economics
Organisational Unit	Department of Management
Offered	Berwick Second semester 2013 (Day)
Coordinator(s)	Dr Frithjof Arp

Synopsis

An understanding of cultural differences and how to manage such differences is critical to effective management in international and multi-national business environments. This unit aims to develop students' skills in dealing with cross-cultural issues in relation to management and communication when it comes to working in different societal contexts. It examines how the social and cultural environment influence management and communication processes within organisations and with this understanding in place, the subject then focuses on the negotiating process and on cross-cultural factors which affect international business negotiations.

Outcomes

The learning goals associated with this unit are to:

define the concept of culture and describe its major determinants
examine the links between culture, economic processes and organisations
identify and discuss the impact of culture on communication processes in organisations
critically analyse the influence of culture on business and management practices in different cultural settings
an understanding of the role communication and negotiations play in international operations.