Faculty of Business and Economics

Undergraduate - Unit

This unit entry is for students who completed this unit in 2013 only. For students planning to study the unit, please refer to the unit indexes in the the current edition of the Handbook. If you have any queries contact the managing faculty for your course or area of study.

print version

6 points, SCA Band 3, 0.125 EFTSL

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FacultyFaculty of Business and Economics
Organisational UnitDepartment of Management
OfferedCaulfield First semester 2013 (Day)
Caulfield Second semester 2013 (Day)
Coordinator(s)Ms Vivienne Interrigi


Communication theory emphasising written and oral communication in relation to organisational, intrapersonal, interpersonal and group communication. Importance of relationships in the work context, language, listening and nonverbal behaviour. Interpersonal contexts include negotiation, interviewing, feedback, coaching and counselling. Group communication -- roles, leadership and facilitation, problem-solving, decision making and group creativity.


The learning goals associated with this unit are to:

  1. describe and discuss contemporary theories and concepts in interpersonal communication
  2. examine the role of communication in management, particularly in leadership, decision making, conflict resolution, creativity and problem-solving
  3. extend personal communication skills by identifying opportunities for growth and strategies for development
  4. demonstrate competence and professionalism in structuring and delivering persuasive messages
  5. critically analyse communication style.


Within semester assessment: 60%
Examination: 40%

Chief examiner(s)

Contact hours

3 hours per week


MGF2100, MGG1100, MGW1100