Faculty of Information Technology

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Monash University

Monash University Handbook 2011 Undergraduate - Unit

6 points, SCA Band 2, 0.125 EFTSL

Refer to the specific census and withdrawal dates for the semester(s) in which this unit is offered.

FacultyFaculty of Information Technology
OfferedBerwick Second semester 2011 (Day)
Caulfield Second semester 2011 (Day)
Clayton First semester 2011 (Day)
Gippsland First semester 2011 (Day)
Gippsland First semester 2011 (Off-campus)
Sunway First semester 2011 (Day)
Hong Kong First semester 2011 (Off-campus)
South Africa First semester 2011 (Day)


This unit provides a practical and theoretical introduction to what it means to be an IT professional today. Students will encounter a range of issues relevant to professional practice in the workplace, as well as an understanding of the wider responsibilities that professionals are called upon to uphold in society. Topics addressed include: organisational and professional communication; teamwork; the nature of the IT professions; the role of professional associations; problem solving and information use; cross-cultural awareness; personal and professional ethics and codes of practice.


On completion of this unit, students will understand and demonstrate what it means to be an IT professional. They will:

  • be familiar with the variety of roles available to IT professionals;
  • understand the role and function of professional associations;
  • demonstrate an understanding of the ACS code of ethics and the rights and responsibilities of IT professionals;
  • identify and discuss the organisational and social impacts arising from the use of IT, and the ethical dimensions associated with IT-related decisions;
  • be able to explain and demonstrate the elements of effective communication and interpersonal communication skills;
  • be sensitive to and demonstrate understanding of cultural differences to improve intercultural communication;
  • be able to select and use strategies for effective and efficient productive (speaking and writing) and receptive (reading and listening) communications;
  • describe the purpose, protocols, roles and procedures for meetings and interviews;
understand the need to and demonstrate the ability to work co-operatively and manage conflict;
  • demonstrate the ability to make effective use of technology in oral and written communication; and
  • develop information gathering, critical evaluation (information and sources) and problem solving skills.


Examination (3 hours): 25%; In-semester assessment: 75%

Chief examiner(s)

Associate Professor Ann Nicholson

Contact hours

2hrs lectures/wk, 2 hrs tutorials/wk, 1 hr meeting/wk


Completion of 24 points of Information Technology units



Additional information on this unit is available from the faculty at: