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Monash University

Graduate Diploma in Human Services Management

Course code: 3789 ~ Course abbreviation: GradDipHSM ~ Total credit points required: 48 ~ 2 years part-time ~ Managing faculty: Arts

Study mode and course location

Off-campus (Gippsland - P/T only)

Course description

This course is designed to meet the needs of professionals in the social, community and human services sectors who have moved, or who wish to move, from direct practice into a managerial role. The curriculum includes program planning and evaluation, management and leadership, strategic planning, development of quality standards and best practice models, human resource management, problem-solving and organisational culture and environment analysis. The course offers a unique focus on exploring the role, function and responsibilities of the human service organisation in rural, regional and urban environments. The course content is designed to allow students, whether local or international, to adapt topics and assignments to their own experience and professional context.

Course objectives

Students completing this course will have: 1. an understanding of diverse aspects of the academic discipline; 2. an understanding of the world view of the field of study; 3. a familiarity with the secondary literature in the field of study; 4. a familiarity with many of the key texts and cultural products pertaining to the field of study; 5. advanced reading and communication skills, both written and verbal; 6. developed sound analytical skills; 7. developed the ability to use relevant technology such as databases, information management systems and search engines effectively.

Course structure

Course requirements

The program encompasses a sequence of 48 points of part-time study through flexible delivery incorporating print and online teaching and learning.

Students complete four 12-point core units:

  • HSM4301 Program planning and evaluation in the human services
  • HSM4302 Management and leadership in the human services
  • HSM4303 Human services management: structure and context
  • HSM4304 Human services management: principles and process

Exit points

There are no alternative exit points from this course.


Students who complete the graduate diploma with credit results may apply to transfer to a relevant masters program

Course coordinator

Karen Crinall