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Undergraduate |
(BUS)
|
Leader: Ms Eve Anderson
Offered:
Clayton Second semester 2005 (Day)
Synopsis: The focus of the unit is on developing the knowledge and skills to manage conflict in a range of business and professional contexts. Students study a variety of theories and processes that will enhance their skills in avoiding and resolving disputes within and between organisations.
Assessment: Class exercises and role plays: 30% + Case study (3000 words): 30% + Examination (2 hours): 40%
Contact Hours: Two 1 hour lectures and 1 hour tutorial per week
Prerequisites: Any two second-year management units
Prohibitions: MGC4345