MGX5560

Case studies in services management (6 points)

(BUS)

Leader: Ms Linda McGuire

Offered:
Gippsland First semester 2004 (OCL)
Caulfield Second semester 2004 (Evening)
Gippsland First semester 2005 (OCL)
Caulfield Second semester 2005 (Evening)

Synopsis:

Assessment: On-campus: Syndicate group case: 40% + Project or case report (4000 words): 60%. Off-campus: Individual presentation and commentary: 40% + Project or case report (4000 words): 60%