Managing Communication in Multicultural Organisations (6 points)
(ARTS)
Leader: Rose-Mari Bezuidenhout
Offered:
South Africa First semester 2005 (Day)
Synopsis:
Objectives: Students who complete this unit will be able to: 1. Identify and assess diverse theories of organisational communication. + Identify and evaluate management approaches and their effects on organisational communication. 2. Comprehend and evaluate the implications of specific processes, constructs and elements of organisational communication in terms of: + Roles and functions + Organisation structure + Organisation culture 3. Identify and apply interpersonal communication skills needed in an organization. 4. Appreciate and be sensitized to gender and cultural diversity in an organisational context. 5. Describe organisational and individual change. 6. Explain organisational development + Apply communication intervention techniques. 7. Practice ethical behaviour in organisational and cultural contexts. 8. To identify elements and causes of dysfunctional organisational communication + Apply methods of conflict resolution. 9. Identify and evaluate the impact and effects of globalisation on organisational communication.
Assessment: Minor essay (1000 words): 15% + Major essay (1500 words): 30% + Examination 2 hours (2000 words): 40% + Group presentations and tutorial participation (formative assessment): 15%
Contact Hours: 2 one-hour lectures and 2 one-hour tutorials per week
Prohibitions: LIN2160, LIN3160 and COM3015
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