MGC3450

Managing conflict

(BUS)

Associate Professor Julian Teicher and Ms Carol Fox

6 points + Two 1 hour lectures and 1 hour tutorial per week + Second semester Clayton + Prerequisites: Any two second-year management subjects

Synopsis: How to manage conflict in a range of business and professional contexts. Students study a variety of theories and processes that will enhance their skills in avoiding and resolving disputes within and between organisations.

Assessment: Class exercises and role plays: 30% + Case study (3000 words): 30% + Examination (2 hours): 40%