GCO4806

General operations management

(IT)

Dr. M. Chetty

6 points + Summer and Second semester + Distance

Synopsis: Planning and control of business operations in manufacturing and service industries. Business systems overview including stock recording, adjustment and valuation; sales order management and accounts receivable; purchasing management and accounts payable; stock replenishment planning and control, production planning and control, service industry capacity planning and control, just-in-time techniques. Quality management. Introduction to management aspects of electronic document interchange (EDI). Operations strategy and its financial implications for profitability and cash flow.

Assessment: Assignment: 40% + Examination (2 hours): 60%