(BUS)
Associate Professor Julian Teicher
6 points + Two-1 hour lectures and 1 hour tutorial per week + First semester + Caulfield + Prerequisites: Any two second-year management subjects
Synopsis: How to manage conflict in a range of business and professional contexts. Students will study a variety of theories and processes that will enhance their skills in avoiding and resolving disputes both within and between organisations.
Assessment: Class exercises and role plays: 20% + Case study (3000 words): 30% + Examination (2 hours): 50%