GCO1063

Human communications

(IT)

K Styles

6 points + First semester + Gippsland, distance + Prohibitions: CSC1040, CSC1050, SYS2204

Synopsis: Communication as a human rather than a mechanical activity. Effective communication strategies and processes, oral and written, for different settings and purposes; professional standards of oral and written communication. Theoretical models of communication. Organisational communication. Written communication: report writing, memoranda, letters, instructions, notices, computing documentation. Information storage and retrieval. Oral communication: listening skills, informal meetings, formal meetings, oral presentations, audiovisual communication, conducting information gathering interviews. Critical analysis of argument.

Assessment: Assignments: 50% + Examinations: 50%