CRH1007

Managing rural health services

(MED)

Mrs D Cole

Distance + First/second semester

Synopsis: The manager of a rural health service must know the community and its political structures and understand its aspirations so that there is an opportunity to align the goals of both and avoid conflict. Topics include a conceptual structure for management; organisational analysis; organisational design; human resource management; negotiation for positive outcomes; patient focus; organisational culture; risk management; managed care, community development; change and conflict management.

Assessment: Written assignments + Journals + Teleconference participation