BUS3502

Business process design III

K B G Luxford

6 points - One 2-hour lecture and one 1-hour tutorial/laboratory per week - Second semester - Clayton - Prerequisites: A business systems computing subject at first- or second-year level

Objectives By completing this subject, students should be able to develop principles of design of managerial decision support systems; and develop the principles of business process design; and place the simulation of business systems for the purpose of determining policies on the operation of the system within a process design context.

Synopsis The course provides opportunities to examine the applications of decision support systems and related techniques. Topics presented include the nature of managerial work, DSS design principles, business process design and simulation model development.

Assessment Either a decision support system or a 3000 word essay at the lecturer's discretion: 15% - A simulation model: 15% - Examination (2 hours): 70% - Students must pass the examination in order to pass the subject

Prescribed texts

Arnott D and O'Donnell P Readings in decision support systems CISR, Monash U, 1991
Goldratt E and Cox J The goal 2nd edn, North River Press, 1992
Pidd M Computer simulation in management science 3rd edn, Wiley, 1992

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