MGF3640

Managing conflict

May not be offered in 1999

Associate Professor Julian Teicher

6 points · Two-1 hour lectures and 1 hour tutorial per week · First semester · Caulfield · Prerequisites: Any two second-year management subjects

Objectives On successful completion of this subject students will be able to manage conflict through effective communication in business and professional environments; apply problem-solving techniques to situations arising in business and the professions; have an understanding of theories and processes of negotiation; have an appreciation of alternative dispute resolution techniques; and, analyses and develop dispute resolution systems.

Synopsis This subject aims to provide students with an understanding of how to manage conflict in a range of business and professional contexts. Students will study a variety of theories and processes that will enhance their skills in avoiding and resolving disputes both within and between organisations.

Assessment Class exercises and role plays: 20% · Case study (3000 words): 30% · Exam (2 hours): 50%

Back to the 1999 Business and Economics Handbook