The faculty has introduced these procedures to cover problems and grievances that students may have over academic and administrative matters at the departmental or faculty level. These include matters relating to enrolment, assessment, unsatisfactory progress, the provision of teaching or support services, and provision of faculty facilities. These procedures do not relate to discipline or sexual harassment matters which are covered by special university procedures.
The procedures are designed to provide for the resolution of problems and complaints quickly and efficiently through appropriate departmental and faculty mechanisms, while protecting the rights of students and staff. All cases of this kind will be treated as confidential. These procedures are provided for cases where the matter cannot be resolved satisfactorily through the usual more informal means.
Academic grievances are those where students have complaints about aspects of their courses, assessment or other matters which are the responsibility of academic staff and of departments and centres in the faculty.
Monash University has developed a policy on student academic grievances which is reproduced below.