Graduate students should refer to the heading `Grievance procedures' in the
chapter called `The graduate program'.
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The Faculty of Law has, for many years, maintained systems and promoted practices which are designed to minimise the incidence of legitimate student grievances and to ensure that complaints by students are dealt with promptly and fairly.
Students are represented on the faculty board and a number of the committees of the board, including the Education Committee, and the current ad hoc Curriculum Review Committee. Matters of general concern to students may be ventilated in these forums. Such matters may also be raised for consideration by the Law School Liaison Committee, a committee on which academic staff and students are equally represented.
Complaints of a general nature may be made to the dean or the faculty registrar by the president of the Law Students' Society. Some such complaints may be referred to the executive committee. The dean has adopted a practice of meeting, from time to time, with the executive committee of the Law Students' Society.
It is generally understood by undergraduate law students that the subdean is a kind of faculty ombudsman and that if they have a complaint about some academic matter which affects them personally, they should, normally, take their complaint to the subdean. How the subdean handles the complaint will depend very much on the nature of the complaint.
In some cases the subdean will advise the student to go to the teacher concerned and at the same time advise that teacher of the nature of the concern and what might be done to deal with it. In other cases, the subdean may think it appropriate to refer the complaint to the relevant chief examiner, again with advice. Occasionally the subdean may consider the complaint so serious that it is appropriate for him or her to refer the complaint to the dean.
The dean may convene a three-person ad hoc committee, to be known as the Student Grievance Committee. The composition of the committee will be:
The manager for student relations and inquiries receives complaints from students about administrative matters and is charged with investigating and settling complaints.
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