Human services: casework and groupwork
Ian Murray
8 points
* 4 hours per week
* Second semester
* Caulfield
*
Prerequisites: WEL1310 and WEL1330
Objectives On completion of this subject students should understand and assess problem situations affecting individuals and small groups, using appropriate theoretical perspectives; be familiar with appropriate principles and techniques suitable for use in initial interviews with individuals; be aware of values and knowledge dilemmas and legal implications when assessing problems such as child protection issues; be able to write reports on individual cases based on a brief intake interview, as well as detailed reports based on a variety of sources of information; be able to use several forms of diagram to represent problem situations affecting individuals and groups; be able to plan, implement and evaluate groupwork sessions using appropriate theoretical perspectives.
Synopsis Techniques and knowledge applying to welfare work with individuals and small groups and the recording processes involved in this. Interviewing, verbal and non-verbal communication, listening, clarifying, establishing needs and resources. The human services worker as counsellor, broker, agent and advocate. Referring, recording, case histories, case discussions. Confidentiality and ethics. Group dynamics. Working with task-centred groups.
Assessment Written reports and essays (5000 words): 100%
Prescribed texts
Zastrow C The practice of social work 5th edn, Brooks/Cole, 1995
Recommended texts
Compton B and Galaway B Social work processes Dorsey, 1984
Fook J Radical casework: A theory of practice Allen and Unwin, 1993
Jones A and May J Working in human service organisations Longman Cheshire, 1992
Martin P Y and O'Connor G C The social environment: Open systems applications Longman, 1989
Minichiello V and others In-depth interviewing Longman Cheshire, 1990
Piccard B An introduction to social work: A primer Dorsey, 1988
Schulman L Interactional social work practice Peacock, 1991
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