Authorised by Academic Registrar, April 1996
Objectives On the completion of this subject students will understand the processes of group behaviour and communication in organisations, including job satisfaction, morale, leadership styles and authority structures; appreciate the effects of different styles of management and different types of organisation on corporate effectiveness; have acquired an understanding of the application of experimental psychology to the design and management of technological systems.
Synopsis Central theme: applied psychology. The person and the organisation. Theories of organisation; group behaviour and communication; job satisfaction and morale; status and authority in organisations; styles of leadership; motivation; organisational culture; conflict in organisations. Human factors in industry: human-machine and human-human interaction in industry; the human component in systems; design and development of new systems. Personnel psychology: performance evaluation; the management of personnel; the contribution of personnel management to productivity; organisation development and action research; problems confronting the change agent.
Assessment Tutorial presentation: 15% + Two tests: 45% + Organisational report or literature review: 40%.