MONASH UNIVERSITY FACULTY HANDBOOKS

Engineering Handbook 1996

Authorised by Academic Registrar, April 1996

TEC3206

Quality management

P Gregory

Objectives To develop skills and understanding relating to the concepts, principles and thrust of TQM.

Synopsis Quality assurances. Economic and organisational basis for the improvement of quality, the cost of poor quality, specifications and standards including AS3900. Product liability and lifecycle costing. Total quality management programs and their effective use. Data interpretation and evaluation of design in quality assurance. Incoming goods inspection.

Assessment Examination (2 hours): 50% + Assignments and tests: 50%

Recommended texts

• Crosling R Nies TQM: How to approach guide to concepts, principles and imperatives Dept Industry Technology and Commerce, 1990
• Juran J M (ed.) Quality control handbook 4th edn, McGraw-Hill, 1988