Authorised by Academic Registrar, April 1996
Objectives The student is expected to gain greater understanding and skills with respect to both the verbal and non-verbal forms of communication. To appreciate the fundamental role good communication has in the context of organisational effectiveness.
Synopsis Verbal and non-verbal communication - key aspects and effectiveness; preparation and interpretation of technical and non-technical reports, memorandums and business letters including styles and techniques; organising and running effective meetings; public speaking; methods of instruction; and the use of library resources and specialised information services.
Assessment Examination: 30% + Assignments: 70%