Authorised by Academic Registrar, April 1996
Synopsis Investigates in considerable depth one or more areas of current interest in system design. Topics for 1996 will include the following. Total Quality Management: the role of TQM methods and their applicability to the IT process will be critically evaluated. Business process re-engineering: the relevance and synergy of incremental and radical approaches to business re-engineering will be discussed; and the impact of IT on innovation and improvement of business processes will be examined and analysed. Organisational change management: the importance of considering the impact on people of implementation of new technology will be discussed. Approaches to the management of organisational change will be critically evaluated and compared.
Assessment Written (6500 words): 100%