Authorised by Academic Registrar, April 1996
Objectives At the completion of this subject students should understand the role of information service enterprises and the environment in which they operate; know and understand current management theory and practice and how that relates to information services; be able to plan, budget for and market a new program; and be able to measure and evaluate the performance of information services.
Synopsis This subject will provide students with an understanding of the role and importance of information services and the environments in which information service enterprises operate. Management theory will be combined with practical applications from libraries, archives and records management departments, and information services to enable students to gain an awareness of the current situation and to prepare for the future. The management of a wide range of resources will be covered - people, finance, buildings and equipment, information technology, products and services - as will the design and development of new programs, and managing change and conflict in organisations. Performance measurement and evaluation will be an important component of this subject.
Assessment Examination (3 hours): 50% + Practical exercise: 10% + Group project: 40%