Authorised by Academic Registrar, April 1996
Objectives The course introduces the student to the following aspects of business communication: awareness of the importance of effective communication in all forms in both professional and social contexts; various aspects of oral and written communication within the framework of managing group processes; recognition of the importance of the interface between technology and people; and acceptance of a leadership role in the broader context of organisation responsibilities.
Synopsis Communication as a skill. Written communication with an emphasis on business documents. Document construction, content and layout. Different types of documents. Verbal communication skills including public speaking, interviewing, one-to-one communications. Personality types, different responses to different personalities.
Assessment (Second semester) Examination (2 hours): 30% + Assignments: 70%
Assessment (Summer) Written: 70% + Seminar participation and presentations: 30%