MONASH UNIVERSITY FACULTY HANDBOOKS

Arts Graduate Handbook 1996

Authorised by Academic Registrar, April 1996

WEL4210

Human services organisations: structures and processes

Synopsis The nature and prevalence of organisations; early insights provided by Marx, Durkheim, Weber, Taylor and Mayo; different approaches to organisations: the rational, systems, conflict and action approaches; the goals of organisations; the structure of organisations; measuring organisational performance; the relationship between structure and processes; professionals in bureaucratic settings; organisations and clients; issues in welfare organisations.

Assessment Written (4500 words): 100%

References

• Donovan F and Jackson A Managing human service organisations Prentice-Hall, 1991
• Handy C Understanding voluntary organisations Penguin, 1992
• Jones A and May J Working in human services organisations Longman, 1992
• Neugeboren B Organisations, policy and practice in the human services Longman, 1985
• Pugh D S and Hickson D Writers on organisations Penguin, 1990