Postgraduate - UnitEDF5587 - Sustainability: Communicating a case for change

This unit develops written, visual, verbal and non-verbal communication skills. Communication, the familiar act of transferring information from one person to another, is fundamental to day-to-day life. In a professional context, effective communication skills are essential no matter whether the purpose of the communication is to inquire, inform, persuade or develop goodwill. It begins with a basic model of communication that highlights the role of the sender and receiver, and then considers the implications of different communication mediums or channels as well as the impact of feedback. Attention is given to the development of coherent arguments as part of framing effective communication. Since advancing sustainability requires the application of effective change agent skills, the unit then focuses on using communication to influence others through either persuasion or negotiation.