Faculty of Arts

Undergraduate - Unit

This unit entry is for students who completed this unit in 2014 only. For students planning to study the unit, please refer to the unit indexes in the the current edition of the Handbook. If you have any queries contact the managing faculty for your course or area of study.

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6 points, SCA Band 1, 0.125 EFTSL

Refer to the specific census and withdrawal dates for the semester(s) in which this unit is offered, or view unit timetables.

FacultyFaculty of Arts
OfferedSouth Africa First semester 2014 (Day)
South Africa OCT-MSA01 2014 (Day)
Coordinator(s)Marianne Louw


The unit covers all central aspects of interpersonal communication and lays a foundation for the major Communication and Media Studies. However, its content and learning outcomes are relevant to all courses and careers.

Topics covered include verbal and nonverbal communication, the influence of different personal and socio-environmental factors on Communication, gender and cultural differences in communication, and specific communication skills such as effective listening and conflict management.

Students will be exposed to both a macro-approach where communication is placed in wider social contexts and central theories are explored, and a micro-approach where practical skills are taught. In their lectures and tutorials, students will have opportunities to measure, reflect on and improve their own communication skills. This will develop their ability to manage their personal and professional relationships with greater sensitivity and skill.


Upon successful completion of the unit, students should be able to:

  1. Recognise and define key concepts in the study of interpersonal communication.
  2. Demonstrate an understanding of how communication affects and is affected by micro-social and macro-social environments.
  3. Describe and apply the main ideas of relevant interpersonal theories and research.
  4. Demonstrate an ability to analyse communication patterns in interpersonal relationship case studies.
  5. Discuss the influence of diversity on interpersonal communication.
  6. Assess and reflect on his/her own communication competence.
  7. Demonstrate a high standard of oral and written communication skills in role-play exercises and interaction with lecturers, tutors and fellow students.


Tutorial work: 20%
Test 1: 15%
Test 2: 15%
Exam: 40%

Chief examiner(s)

Workload requirements

One 2-hours lecture and one 1-hour tutorial per week +
Nine hours of review, self-assessment and preparation per week

This unit applies to the following area(s) of study


ATS2433, ATS3433, COM2025