Undergraduate - UnitATS3837 - Internal-external communication and reputation management

This unit entry is for students who completed this unit in 2014 only. For students planning to study the unit, please refer to the unit indexes in the the current edition of the Handbook. If you have any queries contact the managing faculty for your course or area of study.

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6 points, SCA Band 3, 0.125 EFTSL

Refer to the specific census and withdrawal dates for the semester(s) in which this unit is offered, or view unit timetables.

Level	Undergraduate
Faculty	Faculty of Arts
Offered	Berwick First semester 2014 (Day) Gippsland First semester 2014 (Off-campus)
Coordinator(s)	Matt Loads (Berwick); Lorraine Reynolds(Gippsland)

Notes

Previously coded PRJ3231

Synopsis

The theory and practice of communication management as it applies to external Public Relations consultancies, and diverse clients, and to internal or, in-house Public Relations within organisations (inc. government, non-government and for-profit organisations). Internal communication tools for employee engagement. Understanding the varied roles that public relations practitioners carry out, and the organisational context of public relations. Leadership, boundary spanning, decision making, counsel for management and working with management and external publics important to organisations, Managing an organisation's reputation, understanding integrated marketing communication and brand management, and planning an event to promote a brand, or service to the community.

Outcomes

On successful completion of this unit, students will be able to demonstrate a sound understanding:

Of the nature of internal and external communication,
Have a working knowledge of boundary spanning and how to develop networks, skills in working with marketing and other disciplines as part of communication management;
Ability to proactively manage organisations reputation,
Skills in planning an event for the launch of a product or new service, either as a consultant for an organisation or as an in-house practitioner for their organisation.
Students will also gain a sound insight into the process of appointing and managing external suppliers such as photographers and graphic designers as well as being able to produce, at an advanced level, a folio of specialised public relations creations that can be used when seeking employment opportunities in the industry.

Assessment

Written work: 75%
Presentation: 25%

Chief examiner(s)

Matt Loads

Workload requirements

One 1-hour lecture per week and one 1-hour tutorial per week.

This unit applies to the following area(s) of study

Public relations

Prerequisites

One of ATS2814, ATS2815, ATS2918 or by permission

Prohibitions

PRJ3231