Postgraduate - UnitAPG4572 - Human services management: Principles and process

This unit entry is for students who completed this unit in 2014 only. For students planning to study the unit, please refer to the unit indexes in the the current edition of the Handbook. If you have any queries contact the managing faculty for your course or area of study.

print version

12 points, SCA Band 1, 0.250 EFTSL

Refer to the specific census and withdrawal dates for the semester(s) in which this unit is offered, or view unit timetables.

Level	Postgraduate
Faculty	Faculty of Arts
Offered	Gippsland First semester 2014 (Off-campus)
Coordinator(s)	Cathy Trembath

Notes

Previously coded HSM4304

Synopsis

This unit focuses on the principles and processes that shape and determine the internal culture of the human service organisation. Students will engage with topics covering, change management; procedural transparency; the learning organisation; human resource management; the impact and consequences of Government welfare policy; competition and collaboration; and public accountability. The unit offers a practical emphasis on professional skill development and encourages students employed in the field to draw on their own practice experience. Students will be encouraged to critically reflect on their own code of professional ethics and principles.

Outcomes

Upon successful completion of the unit, students should be able to:

demonstrate knowledge, skills and awareness in the assessment, development and maintenance of appropriate organisational culture, while maintaining a strategic focus;
demonstrate knowledge of, and skills in applying ethical principles appropriate to the human services industry in human resource management and the maintenance of professional inter-personal relations including appropriate use of supervision and conflict management;
demonstrate knowledge and skills in using and identify appropriate approaches to organisational planning, decision-making and policy formulation and implementation for human services programs;
demonstrate knowledge of organisational governance and its role in the effective functioning of the organisation;
demonstrate an ability to critically discuss how external change effects the internal environment and culture of human services organisations;
demonstrate knowledge and understanding of the principles and processes of change management theory in relation to human services.