Faculty of Business and Economics

Monash University

Postgraduate - Unit

This unit entry is for students who completed this unit in 2012 only. For students planning to study the unit, please refer to the unit indexes in the the current edition of the Handbook. If you have any queries contact the managing faculty for your course or area of study.

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6 points, SCA Band 3, 0.125 EFTSL

Refer to the specific census and withdrawal dates for the semester(s) in which this unit is offered, or view unit timetables.

FacultyFaculty of Business and Economics
OfferedCaulfield First semester 2012 (Day)
Caulfield First semester 2012 (Evening)
Caulfield Second semester 2012 (Day)
Caulfield Second semester 2012 (Evening)
Coordinator(s)Dr Cristina Neesham


In this unit you will explore the main issues associated with communication and critical thinking in organisations, and the factors affecting effectiveness in these areas in a workplace environment. The unit addresses interpersonal communication skills, and examines theory and practice with regard to maintaining effective interpersonal relationships. You will also learn how to improve clarity in thinking and communication by using critical thinking and reasoning skills, to enhance the persuasive quality of arguments required in business communication.


The learning goals associated with this unit are to:

  1. increase awareness of the role of interpersonal communication in organisations and the factors that influence it
  2. extend personal communication skills such as listening, non-verbal communication, persuasion in oral presentations, conflict resolution and negotiation
  3. develop the capacity to both identify and avoid cognitive and communication biases
  4. critically examine the principles of ethical communication and their application in organisational life
  5. effectively analyse, evaluate and present ideas and arguments in writing.


Within semester assessment: 50%
examination: 50%

Chief examiner(s)

Dr Cristina Neesham

Contact hours

3 hours per week